Humans are emotional beings. It is hard for us, as human beings to not be emotional. It is important that we be in tune with our emotions. it is better to express it then suppress it. We have a wide range of emotions like happiness to sadness. Now it is vital to understand that when one is unable to control emotions and feelings, one might end up bursting and releasing their emotions in their work place or home.
Emotional outbursts that happen at work place may be directly attached to the pressures that are work – related or stressors that arise from the home front.
In a study conducted by Professor Fisher from the Bond University, School of Business, they have listed the most common emotions that are negative experienced by employees are frustration, anger, dislike, disappointments and worry.
When an employee loses their temper at work, it is good to explore his experiences at home or some unresolved internal conflicts that he must be facing. Sometimes the anger that is expressed has nothing to do with the person they lost their anger on. It might be a previous issue that the employee has been struggling with that has been affecting the employee in a deep way. So, it is good to explore those feelings and inner conflicts.
Just because one has an emotional outburst doesn’t mean the person is emotional and cannot handle news or pressure, sometimes people don’t talk about their issues and they might be unable to express what they are going through to others. This will lead to pressure building, which leads to uncontrolled feelings. When many things are building, one small event can be the trigger, however, the person ends up bursting on the people who caused the small trigger.
Ways to deal with this:
1. Understand the sentence, “leave home matters at home.” If there is a conflict with a family member, learn to compartmentalize. Likewise, with work as well, learn to leave work at the workplace after office hours.
One example of this is: Keep a mental box where you leave the matter in the box and leave it there until the following day.
2. Exercising will help to vent and process these emotions like frustration, anger, anxiety. Listening to music and going for long walks also help with this process.
3. Often Counsellors working with outburst of emotions asks clients to count to 10. This is a diffuser when it comes to rising anger, frustration and irate emotions. When one feels that their temper is shooting up, they can mentally start to count 1 – 10. This helps to calm the fast heart beat and that slow countdown will automatically calm down any other emotion.
4. Always make time for oneself. It is important to note that there could be a reason for the other person’s behaviour.
5. When one is angry, the emotions do the talking, therefore, it is best if one leaves the scene and comes back after a walk which gives them time to think about the incident and to take time to cool off.
6. Understanding our triggers is extremely important in controlling them. If one gets upset with teasing related to height or weight, when somebody does make fun, it is probably best to excuse yourself out of that situation. Knowing this helps to control the triggers.
7. Make sure one holds oneself accountable for one’s emotional outburst. If one doesn’t take into account one’s behaviour then this behaviour will go unaccounted for, which could turn out disastrous for the individual as well as the company the individual works for.
8. Learn to say sorry. Everyone makes mistakes, apologising immediately will help to calm the situation. Being sensitive to others goes a long way.
9. Have a friend that is confidential enough. It helps a lot to have someone that understands you.
10. Finally, take the help of a professional counsellor.
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